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  • Do you have pets?
    Yes, I have 2 cats (in case anyone has allergies! You are forewarned!)
  • How do you create your items?
    Everything is started digitally, using Silhouette Studio. This part can take some time. (If you are customizing a project, this is where your input is needed most!) Once the "digital draft" is complete, I am ready to go to my Silhouette Cameo and start cutting. You'd be surprised how many pieces go into some projects! After everything is cut, the fun begins! Inking, distressing, embossing, embellishments, personal photos, AI generators, clipart - they all help bring my project to life! I am not a digital artist - but my daughter is! (You can see some of her creations here!). She's an awesome young artists and I hope to incorporate her artwork whenever she lets me.
  • What is handmade?
    Handmade means I am touching every bit of what you are purchasing! It is made, by hand, by me, in my home. It means I am not a machine! Happy little mistakes will happen, but I do try my best!
  • What do you do?
    I create physical products, usually made out of paper, and sell them in my Etsy shop! This website is to showcase my work, and there will not be a shop set up here.
  • What products do you use?
    So so so many things. If you really need a detailed list, I can supply it - but in a nutshell: Paper: Cardstock- heavyweight, various weights, tons of colors, Metallic, Glitter, Shimmer, and more. Lightweight patterned paper, Vellum, Watercolor paper, Acetate, Heat Acetate, Foil, Felt, Scratch and reveal and more specialty papers. Adhesives: all types of glue, foam tape, double sided tape, adhesive spray, glue dots, velcro with adhesive, etc. Powders: Embossing/Glaze For ublimation products: Possibly ) Ink: Distress/Distress Oxide Inks (I LOVE Tim Holtz!), other various Pigment/Dye/Solvent/Alcohol and Printer Inks. (For Sublimation products: Sublimation Ink) Vinyl & HTV Vinyl Sublimation: Sublimation Paper, DTF Paper, DTF Powder, Heat Press, Sublimation blanks Machines: Silhouette Cameo 3 Silhouette Curio Silhouette Cameo 2 Silhouette SD
  • How long does it take to create? Realistically!
    I say 3-4 weeks, but in reality it should never take me that long! Unless you're making changes after we've already agreed on something, I'd say 1-2 weeks max for single projects. Now, if you order something completely new (meaning it is not listed as a regular item, or shown on this site), or you order a bunch of items, that's another story. Either way, I will give you a realistic time estimate once the final bill is discussed. Just remember - creation time does NOT include shipping time. Be sure to tack that on if needed (2+ days)!
  • If you want to customize your project...
    You will need to communicate with me! The more details you give me at the start, the smoother things will go. Start by filling out the Quick Quote/Estimate form on my website. Include as many details as you can. The more you tell me, the less I have to ask for later! If you have specific ideas for specific things, make sure to let me know what they are. Once I receive your info, I will put together a detailed list of your project, what's involved, and all of your details. The price you see here is an estimate. The more changes you make in the next step will determine your actual cost! If you like your Quote and want to proceed, I require a $10 non-refundable deposit. Communication is required within 14 days of the deposit! (more info in the payment section) Once I receive your deposit, I will create your digital draft. This may take a few days. When completed, you will receive a message/e-mail from me with a screenshot of our progress. This is where all changes will need to be made! Fonts, moving things around, colors, changing things, all of it! This is where I need you the most! - Unless you give me creative control! (more about that in another FAQ!) It's not always easy to see the big picture looking at it digitally, but I will try to show it the best I can! (If opted in, I can show you pictures of the actual paper, etc. being used. Colors do vary from screen to reality!) This portion of our project can take a week, sometimes more. If we work together, and questions are timely answered, it makes it go a lot smoother! Once everything looks good, we will discuss our final price. Once agreed 100% payment will be due. You have 30 days from this date to pay in full, in order to be credited the amount of your deposit. If 30 days pass, your sale will be marked as completed. You can come back at a later date, but a new deposit would be required. No credits will be issued, sorry. :( Once paid in full, the fun starts! Your project will be brought to life and the next time you will hear from me is when it is completed. If opted in, you'll receive a message/e-mail with a photo of the completed item. Then the rest is up to USPS! :)
  • What is a custom estimate?
    If you are interested in a CUSTOM item, then you'll want to fill out the Estimate form on my website. This will help me understand what it is that you want me to create. I will do my best to calculate supplies and time needed, and break down what is involved in your project. Some projects require more from you than others! If there are a lot of details or areas to be personalized, I want to make sure you have the chance to do so as much as possible. In doing so, we may need to communicate a few times if you decide to place an order. (communication is required within 14 days of the deposit!) All final orders will be placed in my Etsy shop for you to purchase there!
  • Why do you require a deposit?
    My time is just as valuable as yours! I put a lot of time into the estimate - which I basically do for free. Once it comes time to bring the idea to life, it requires even more time. So, a minimal $10 fee seems fair to me. Once paid, I will start digitally creating your vision.
  • When does my deposit get credited?
    Your non-refundable $10 deposit, per order, will be credited to your FINAL BILL, if paid in full within 30 days of the date listed on your final bill. (see payment section for more important deposit info) What does this mean? When you make your deposit, you're giving me the OK to start working. - After I create your digital file and send you the final price, if you no longer wish to proceed, I understand - but all deposits are non-refundable. This covers the time for the work I put into starting your creation. You have 30 days from the date listed on your final bill to make the final payment - so, if (for example) you need a few weeks, you would still be credited! - If I create your digital file and you DO wish to proceed, THANK YOU! :) Once we've gone over every little detail you want incorporated into your project, we can determine your final price. As long as lots of changes weren't made or added on to your original estimate, the cost shouldn't be too far off. Remember, an estimate is just an estimate! Applicable taxes and actual shipping costs are NOT included in the project price.
  • Deposits, communication, and no final bill?
    If we do not get to the point of a "final bill", you then have 14 days after the date of the deposit to follow through. If I do not hear from you in those 2 weeks, I am going to assume you are no longer interested and your sale will be marked as complete. I will do my best to contact you before this happens! Why would this happen? Chances are you didn't work with me to bring your project to life! Unless you're giving me creative control, this part is required for all custom orders - If you don't communicate with me, I can't customize it! *If you are communicating with me, and it takes longer than 2 weeks, don't worry! As long as we are working together, all is well!
  • What currency do you accept?
    USD only.
  • Do you really only ship within the US?
    Yes, unfortunately I am not currently set up for shipping outside of the USA. In the future this may change.
  • What forms of payment do you accept? Will you accept others?
    I currently accept PayPal, Venmo or Zelle. Once the Etsy shop opens, it's whoever they accept. No exceptions, sorry.
  • Are there really no refunds or exchanges?
    No refunds, no returns, no exchanges, no credits/partial credits. Sorry, but these items are custom made for YOU. And since I am involving you in the entire process, you will know what it is you are purchasing. I can not guarantee perfection, but I try my best!
  • If "I" am unavailable to start...
    If I am unable to start your project, I will not initiate the deposit nor send the estimate until I am able to do so. OR. I can send the estimate, but I will make my availability clear. If you still choose to send the deposit, a note will be made and the 14 days will not be started until we actually start.
  • Shipping Time & Tracking
    Once the project is complete, within 2-4 business days it will be shipped via USPS First Class Mail, which normally takes 2-4 days (weekends/holidays not included). I am located in Virginia, so if you are not on the east coast, it will take a little longer. Parcel Select (for the heavier items) takes about the same time - as does Priority Mail. I am not responsible for items lost in the mail. Delivery confirmation is automatically included in your shipping fee, and is mandatory. No exceptions. If you would like the added insurance, feel free to ask for a Priority Mail upgrade quote. Orders over a certain amount will require the insurance, and will automatically be upgraded.
  • Final Payment Policy
    You have 30 days from the date listed on the final bill to make the final payment. You can cancel, but you will lose your deposit. Whether you cancel or not, you have 30 days from the date listed on the final bill. Remember: Once agreed, 100% payment will be due. You have 30 days from the final bill date to pay in full, in order to be credited the amount of your deposit. If 30 days pass, your sale will be marked as completed. You can come back at a later date, but a new deposit would be required. No credits will be issued, sorry. :(
  • I don't like my shipping fees!
    Sorry, but shipping is non-negotiable! The price you see is what the post office is charging me. I do not get discounts! I add a small fee for packing supplies - but I guarantee you I do NOT make money off of shipping. The further away you are, the more it will cost (I am in Virginia). I am not Amazon and can not afford to give free shipping! When I have thousands of customers, then we'll talk again. ;)
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